Georgia Neilson

As the Client Experience Coordinator at BlackBay Lawyers, Georgia brings a strong background in luxury client relations, marketing, and operations management. Having worked with global fashion houses including Prada and Gucci, she has developed a deep understanding of client engagement, attention to detail, and premium service delivery.

 

At BlackBay, Georgia applies her expertise in client experience and communication to ensure every client interaction is seamless, personalised, and reflective of the firm’s commitment to excellence. Her strength lies in building trusted relationships, optimising internal processes, and enhancing the overall client journey through a professional, compassionate, and innovative approach.

 

Georgia holds a First-Class Honours degree in International Business with Marketing from the University of Strathclyde. Her academic foundation in strategic marketing and brand management complements her hands-on experience in luxury operations, enabling her to blend creativity, precision, and business insight within a corporate environment. Her focus on continuous improvement ensures that each client experience aligns with BlackBay’s values of integrity, service excellence, and forward-thinking professionalism.