top of page
commercial litigaton lawyer

Insurance Litigation Law Firm

Our legal professionals possess an in-depth understanding of insurance laws and regulations. They are adept at effectively maneuvering through the complexities of insurance litigation to secure the best possible outcomes for our clients. Whether it's challenging denied claims, negotiating with insurance companies, or representing clients in court, our lawyers are committed to advocating for your rights and interests.

We recognize the importance of resolving insurance disputes efficiently and favorably, understanding that these conflicts can have significant personal or business implications. Our approach is client-focused, ensuring personalized and comprehensive legal representation at every stage of the dispute.

Commercial Litigation Lawyer

Insurance Claim Disputes Process

Navigating Insurance Claim Disputes with BlackBay Lawyers

In the complex world of insurance, disputes are not uncommon. From denied claims and underpayment to policy interpretation and coverage issues, insurance claim disputes can be intricate and overwhelming. At BlackBay Lawyers, we specialize in insurance dispute resolution and have a dedicated team of insurance claim lawyers who are committed to protecting your rights and interests. Here's our comprehensive approach:

1. Claim Evaluation: Upon engaging our services, we start with a detailed evaluation of your insurance claim dispute. This process involves a thorough review of your policy, the insurer's denial or underpayment reasons, and any pertinent documentation related to your claim. Our aim is to understand the nuances of your case and assess the strength and validity of your claim under the policy terms.

2. Strategy Development: Based on our initial evaluation, we develop a customized strategy tailored to your specific situation. Our approach considers your unique circumstances and aims to secure the best possible outcome. We explore all avenues, whether it's negotiating a fair settlement or preparing for a more assertive legal challenge.

3. Negotiation and Mediation: Our experienced insurance lawyers engage in negotiations with the insurance company to resolve the dispute amicably. We often employ alternative dispute resolution methods like mediation to reach a fair settlement without the need for litigation. This phase is crucial for achieving a resolution that is both time-efficient and cost-effective.

4. Litigation: If negotiations don't yield a satisfactory outcome, our team is prepared to represent you in court. We handle all aspects of the litigation process, from filing the lawsuit to presenting your case in front of a judge or jury. Our lawyers are experienced litigators who will tirelessly advocate on your behalf to ensure your rights are upheld.

5. Post-Resolution Support: After the dispute is resolved, whether through settlement or court decision, our team continues to support you. We assist in the enforcement of settlement terms or court orders and provide guidance on managing future insurance matters to prevent similar disputes.


Practice Area - Commercial Law

Insurance Dispute Lawyers

Our skilled team of insurance dispute lawyers boasts a remarkable history of successful representation in a variety of insurance-related conflicts. We are dedicated to delivering strategic and impactful legal solutions for our clients. Our expertise covers a broad spectrum of insurance disputes, including, but not limited to, claims under home and auto insurance, health insurance, life insurance, and business insurance policies.


Contact our experienced team today

  • LinkedIn
  • Instagram
Sidney Cityscape_edited_edited.jpg


Meet The Team 

Our insurance litigation team combines decades of experience in the legal industry with countless successful outcomes. Together with our leadership, we have built one of the most renowned teams of insurance dispute lawyers in Australia. 

Practice Head

Justin Carroll

Justin Carroll is a highly experienced commercial and insurance disputes lawyer in Australia.



Leading the Insurance Dispute practice at BlackBay Lawyers, Justin has more than 15 years of experience in insurance law and has developed a deep understanding of the industry both at home and abroad as well as of the competing interests inherent in insurance disputes. He is keenly aware of the importance of effectively representing his clients' interests, of achieving sensible cost-benefit outcomes and of the need to engage in contentious litigation when necessary.


As the head of the Insurance Dispute practice at BlackBay Lawyers, Justin has been instrumental in guiding the firm's approach to a wide range of insurance dispute cases. His leadership has been pivotal in shaping strategies for cases ranging from individual personal insurance claims to extensive commercial insurance litigation and his expertise makes him a trusted advisor and advocate for clients facing a range of insurance-related challenges.

Our Approach

At BlackBay Lawyers, our purpose is to empower our clients to overcome their legal challenges with confidence that not only achieve positive results but also foster growth, innovation, and success


We do this by providing exceptional legal solutions that combine the expertise of the best legal talent with cutting-edge technology. Our team is comprised of specialists in Commercial, Regulatory, Employment, and Defamation Litigation.


We are dedicated to delivering the highest level of service in a holistic manner.

Commercial Litigation Lawyer Team in Action

Special Counsel


Isabella Orlic - Commercial Litigation Lawyer


Isabella Orlic



Julie Mehrdawi

Yianni van Gelder - Commercial Litigation Lawyer


Yianni van Gelder


Graduate at Law

Claudia McDonnell

Insurance Dispute FAQ

Common Questions about Insurance Disputes

  1. What constitutes an insurance dispute? A: An insurance dispute arises when there is a disagreement between the policyholder and the insurance company, typically over the terms of coverage, the value of a claim, or the denial of a claim. Disputes can relate to various types of insurance, including health, auto, home, and life insurance.

  2. How can I tell if my insurance claim has been unfairly denied? A: A claim may be unfairly denied if the insurance company has not provided a valid reason as per the policy terms, has misinterpreted the policy language, or has not conducted a thorough investigation. It’s essential to review your policy's fine print and consult with a specialized insurance lawyer to assess the fairness of the denial.

  3. What should I do if I disagree with the insurance adjuster's valuation of my loss? A: If you believe the valuation is incorrect or unfair, you can challenge the adjuster's assessment. Start by gathering evidence of your loss, including independent appraisals, and present this information to the insurer. If the dispute persists, legal representation may be necessary to negotiate or litigate for a fair settlement.

  4. Can I dispute an insurance claim if I feel the settlement offer is too low? A: Absolutely. Policyholders are not obliged to accept the first settlement offer if it's insufficient to cover the losses. You have the right to negotiate with your insurance provider or seek mediation or arbitration. If these efforts don't result in a satisfactory offer, you may consider pursuing legal action.

  5. Is litigation my only option to resolve an insurance dispute? A: Not at all. Litigation is just one way to resolve disputes. Other options include direct negotiation with the insurer, mediation, and arbitration. These alternative dispute resolution methods can be less costly and time-consuming than going to court.

  6. How long do I have to file a dispute against my insurance company? A: Time limits can vary depending on the type of insurance and the specific terms of your policy, as well as the laws in your jurisdiction. It's typically referred to as the "limitation period." It's crucial to act promptly and consult with an insurance lawyer to ensure you file within the statutory time limits.

  7. Can BlackBay Lawyers help with disputes involving all types of insurance? A: Yes, our team has experience across a broad spectrum of insurance disputes, including but not limited to health, auto, property, and life insurance claims. We can guide you through the complexities of each type and provide tailored advice.

  8. How do I prepare for a consultation about an insurance dispute with BlackBay Lawyers? A: For a productive consultation, gather all relevant documentation such as your insurance policy, correspondence with the insurer, evidence of loss, and any previous claim forms submitted. This will allow us to give you comprehensive advice.


For further assistance or to discuss your specific situation, please contact BlackBay Lawyers directly. Our team is committed to guiding you through your insurance dispute with expert legal support and representation.

Our expertise. 
Your call. 

Level 30, 133 Castlereagh St, Sydney, NSW 2000 Australia

Make an enquiry

If you are looking for an experienced and expert litigation team to handle your commercial dispute, trust us to provide you with the legal guidance and representation you need to achieve a positive outcome. Contact BlackBay Lawyers today to schedule a consultation.

bottom of page